Why Heaven Sent?
Actually, the short answer is simple: our people.
Heaven Sent has been a local, independent business since 1999 – and hires only the best of the best. Susan Forte, Heaven Sent’s owner and founder, personally meets and handpicks every team member. Here’s who she selects to care for your pets:
Every Heaven Sent team member has a history of pet care. Many grew up with animals. Most own at least one cat or dog of their own. And some even work for local animal shelters and animal rights agencies.
In addition to being long-time pet lovers, our team members have amazing diverse professional career paths. Our team includes PhD’s, photographers, librarians, writers, teachers, traders, grad students, professional musicians, and more. So they all know what it means to be professional.
Our walkers are available 365 days a year – rain or shine. They always go the extra mile. They brush up on your pet’s breed. And share your pet’s funny stories and adorable photos and videos with you via our on-line Pet Journals.
We love animals. And we KNOW animals. So we can identify behavioral or medical issues your pet may be developing. While we are not trainers, we are very dog savvy and – when needed – we’ll work with you and a trainer to help your dog be the best they can be.
Our clients are like family. We’re there when needed most – not only, when you’re at work, or on vacation---but also for arrival of a new puppy, the birth of a new child or the passing of a loved one. We’re there in the background – discreetly, confidentially – giving your pets the love they need when you can’t. So if you’re looking for the best possible care for your pet, look to Heaven Sent. Ultimately, exceptional pet care is about exceptional people.
Your dog always gets one-on-one attention. Personalized care is our specialty!
Dedicated Walking Team
Each client has a dedicated walking team-- the same daily walker (and a consistent back up ) to ensure the best possible service and consistency.
Whether your pup is learning a new trick or practicing “sit & stay” basics, our goal is to consistently reinforce all of your routines and commands.
Easy to use mobile app!
Easy Scheduling - Add, cancel, and view current reservations in app or online.
Calendar View - View upcoming & past services to confirm accuracy.
Daily Journals - Pictures, descriptions, and a task completion checklist are sent after every service and saved in your account.
Notifications - Alerts when your walk is complete or when you have a new message.
Messaging - Chat with your walker or a member of the management team when needed.
Easy Invoicing - View invoice history, make payments, or manage auto-pay.
Care Instructions - Manage contact info and care instructions for all pets in your household to keep everyone up to date and in the loop.
Pet Parents LOVE US!
Can't Recommend Them Highly Enough!
Heaven Sent has been taking care of my dogs for years, both for daily walks and dog sitting when I travel. They've been great - they're very reliable, super responsive, and I can tell they really care about the dogs in their charge. Can't recommend them highly enough!
— Heather.H. Evanston
Very kind, courteous and professional
So happy with the walkers Heaven Sent Pet Care has provided for our 12 year old lab! The walkers are very kind, courteous and professional. My lab is always waiting at the door for the walker to arrive.
— Christina B. Wilmette